Indie Polls

Compared

Survicate Alternative: Indie Polls vs Survicate

A wide multi-channel feedback programme, against a focused survey tool you wire up yourself.

Survicate and Indie Polls both exist to ask your users a short question at a good moment and make the answer useful. The difference is how much ground each one covers, and what that breadth costs you in setup and in the shape of the bill.

Survicate's pitch is a programme rather than a tool. The same study can run on the website, in the product, in an email, behind a link and inside a mobile app; the answers land in a hub with AI topic and sentiment analysis over them; and native connectors push them into the CRM, analytics and support tools you already run. If your company has that stack and wants feedback flowing into it without an integration project, that is a real and well-executed argument. The mobile SDKs in particular are something Indie Polls does not have at all.

Indie Polls covers four of those surfaces and stops there: a hosted survey page with its own link, an embeddable widget in four shapes, the first question rendered inside an email you send from your own tool, and a shareable results page. What it spends the saved complexity on is the mechanics of asking: a response quota that closes the survey when you have enough and sends people to a page of your own, account-wide recontact spacing so nobody is asked twice inside a window you set, and a widget that can sit dormant until someone clicks your own button.

The integration philosophy is the second real difference, and it cuts both ways. Survicate maintains a catalogue of native connectors. Indie Polls ships Slack, Zapier and signed webhooks with a delivery log and retries, plus an MCP server so an assistant can read your surveys and results directly. That is fewer one-click integrations and more plumbing you control: better if you want the full response in your own database the second it is submitted, worse if what you wanted was a dropdown with your CRM's name on it.

The third is how you buy, and this one decides more shortlists than it should. Survicate is sold self-serve and sales-led both, with named tiers, seat counts and an Enterprise plan that starts with a call. Indie Polls has two plans on the pricing page, a seven-day trial of the upper one, and nobody to talk to. If your procurement expects a quote and a security review, that is a conversation Indie Polls is not set up to have.

Where they differ

Compared on the things that do not change every quarter. Both tools move their prices; read both pricing pages for those.

Dimension Survicate Indie Polls
What it is A customer-feedback platform and research hub A survey tool: one hosted page, one embeddable widget, one results view
Survey surfaces Website, in-product, email, link and mobile apps Hosted page and link, embeddable widget, and the first question inside your own email
Mobile apps Native SDKs None. A native mobile app is a genuine gap here
Widget shapes Pop-ups, embeds and a feedback button Slide-in, modal, banner or inline, and opening from your own button or link
Question types A broad library with NPS, CSAT and CES Ten, with NPS, CSAT, stars and Likert scored and charted automatically
Targeting Audience, behaviour and event triggers Domain, page path, visitor traits, device, and an event your page fires
Integrations A large catalogue of native connectors, plus Zapier Slack, Zapier, signed webhooks with a delivery log and retries, an MCP server, CSV
Reading the answers Dashboards, with AI topic and sentiment analysis Breakdowns by trait, AI themes over open text, every survey on one trend chart
Stopping at enough Study scheduling and targeting A response quota, then a redirect to a page of your own
How you buy Self-serve tiers with seats, plus a sales-led Enterprise plan Two plans on the pricing page, a seven-day trial, no sales call

Choose Survicate if

Survicate describes itself as a way to build a customer-feedback programme: surveys across the website, the product, email, a shared link and mobile apps, an AI research hub over the answers, and a long catalogue of native integrations.

  • You need to ask the same question inside an iOS or Android app, and Indie Polls has no mobile SDK.
  • You want native, one-click connectors into your CRM, CDP and support desk rather than webhooks and Zapier.
  • You need one study asked in several languages; Indie Polls writes a survey in one language and has no translation step.
  • Your company buys software through procurement and expects a quote, a security review and an onboarding plan.

Choose Indie Polls if

Ten question types, a widget in four shapes, targeting by page, trait, device and event, and the analysis afterwards.

  • The survey belongs on your website or in your web product, and you want it live this afternoon.
  • You want NPS, CSAT, stars and Likert scored for you rather than tallied out of a choice list.
  • You want every response POSTed to your own endpoint, signed, the moment it is submitted.
  • You would rather read the price on a page than book a call to find it out.

Moving from Survicate

The honest first step is a channel audit, because it decides whether this move is possible at all. List where your Survicate studies actually run. If one of them is inside a mobile app, that study has nowhere to go here and the migration is partial by definition, so plan to leave it where it is rather than discovering the gap halfway through.

For the web studies the rebuild is quick, because the shapes map cleanly. A website survey becomes the widget as a slide-in, modal, banner or inline block; an email study becomes the email-embedded first question, which you paste into whatever you already send from; a link study becomes the hosted survey page, with its intro and outro screens and an optional name or email. URL and audience rules become the domain, path, trait, device and event rules on the embed.

Rebuild the connectors before you cut over, not after. Anything Survicate was pushing natively arrives here through Zapier or a signed webhook, and that is half an hour of work you want done and tested while the old surveys are still collecting. Response history does not transfer, so export what you have and keep it. The trend charts here start from the day you switch.

Common questions

Does Indie Polls run surveys in a mobile app?
No. There is no iOS, Android, React Native or Flutter SDK, and there is no point pretending otherwise on a page someone is reading precisely to find out. The widget is a web script tag, so it reaches a mobile browser and a web view, but not a native screen. Survicate has mobile SDKs and is the better answer if that is your channel.
How does Indie Polls know who it is asking?
Your page tells it. The embed script takes attributes (plan, signup date, country, whatever you already know), and every response is stored with those traits attached, which is what the segment breakdowns then slice by. There is no separate user profile store to sync and keep current, which makes setup shorter and means Indie Polls knows only what the page in front of the visitor knows.
Can I send Indie Polls responses to HubSpot, Salesforce or Zendesk?
Through Zapier or a signed webhook, yes. There is no native connector with their name on it. If a one-click integration is what you are shopping for, Survicate's catalogue is the honest answer; if you are comfortable with a Zap or an endpoint, the webhook is faster and carries the whole response.
Does Indie Polls translate surveys?
No. A survey is written in one language and asked in that language. Multi-language studies with a translation step are on the list and are not built, so if you are asking the same question across several markets, that is a real reason to look elsewhere.
What does Indie Polls do that a broad feedback platform usually leaves out?
Close the survey at a response quota and send people to a page of your own; space out recontact across the whole account rather than per study; A/B test the wording of one question two ways with respondents split between them; open the widget from your own button or link; apply your own stylesheet to both the hosted page and the embed; and expose the whole thing to an AI assistant over MCP.
What does the Indie Polls trial include?
Seven days on Max, which is the whole product: branching, A/B tests, widget targeting by trait, device and event, segment breakdowns, cross-survey trends, AI generation and insights, Slack, Zapier, signed webhooks, the MCP server, custom CSS and white label. No credit card to start it. Afterwards Pro covers the survey workflow with a monthly response allowance and two seats, and Max lifts the response cap and unlocks the rest.
Can I bring my existing responses with me, and get them out again?
Out, yes: every response exports to CSV on Max, and Slack, Zapier and signed webhooks push each one to your own systems the moment it is submitted, with a delivery log and retries behind them. In, no: there is no importer for another tool's response history. A switch starts a fresh set of results rather than moving the old ones, so the usual approach is to keep the old tool's export where it is and start the new survey clean.

See it before you decide

Seven days on Max, so nothing on this page is held back. No credit card required.

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